OUR team have years of experience. We do this all day, every day, and we love it!
BNB Made Easy was the brainchild of ex-PE teacher Tim Mortimer. He founded the company with his wife, Flora, in 2018. Since making his first – and only – cold call to connect with his first client, Tim has seen the company grow at a rapid rate via word-of-mouth referrals. Tim successfully earned his Class 1 Real Estate Agent license while also growing a family with Flora.
Together they have brought three beautiful children into the world, Zoe, Remi and Leon, as well as grown BNB Made Easy into a well-established business employing 20 staff and over 50 subcontractors.
Tim Mortimer grew up in Orange, NSW. He is one of 5 boys who, as young family, planted a maintained a vineyard, now known as Mortimer’s Wines. Yes, it’s a good drop. Tim’s background in farming, sport, education, and hospitality have shaped a unique variety of skills and knowledge, allowing Tim and his wife Flora, to build their successful short-term property management company, BNB Made Easy.
Excellent communication is critical in our business. It helps us build trust, uphold our reputation & guarantees future business. We are professional with all our communication types which include verbal, non-verbal and written and we communicate with our guests, clients and fellow team members in an open, honest & polite manner.
Don’t assume limits, explore them. Growth happens outside of the comfort zone. What we don’t know yet, we take it upon ourselves to learn. When we come across a problem, we develop a solution for it. This is called progress.
Whenever we perform a task twice, we create a system for it. When creating a system, we document all processes in detail. When our systems become outdated, we update them. Good systems are a solid foundation which allows us to grow.
We don’t settle for passable. Our staff fight that temptation and push themselves to create something remarkable of which they’re truly proud. We are professionals who go that extra mile to be noticeably better than the next best thing.
We don’t just cross off our to-do lists to keep ourselves busy. There is no point spinning wheels. Our staff approach and prioritise their work in a way that has the best impact on our clients and our guests. Whether it be customer service, maintenance, cleaning, or admin, we take action first on what will drive results.
Our team manages every situation with a bias towards helping. Helping a guest find the perfect property for their needs, helping a client optimise their home for success, helping a colleague who is having bad day…that is our approach to everyone and everything.
Tim and Flora
Guest Services Manager
Dubbo Region Manager
Wagga Wagga Region Captain
Guest Services Captain
Maintenance Resolution Captain
Client & Property Services Captain
VA Team Captain
Guest Services (Orange)
Dubbo Assistant Manager
Guest Services (Dubbo)